AC Hotel Kingston - Restaurant Supervisor

Kingston, Jamaica

Full Time

Food and Beverage

Mid Level

Restaurant Supervisor

Under the general supervision of the Food and Beverage Manager, the incumbent is responsible for assisting with the day-to-day Restaurant Operations to ensure efficiency and compliance.

Duties and Responsibilities:

Interview, select, train, supervise and discipline restaurant staff for the efficient operation of the outlet.
To keep custody of monies in the cash pan and ensure that credit/cash transactions are settled daily.
Organize and conducts pre-shift/post-shift departmental meetings communicating pertinent information to the staff.
Ensure opening & closing duties are assigned and completed during each shift.
Develop, implement and monitor schedules for the operation of the Restaurant.
Ensure sufficient mis-en-place is available at all times to enable a smooth operation.
Communicate with Chef in regards to daily specials, Chef concerns & 86’d items.
Continuously evaluate the performance and encourage improvement of Food and Beverage line staff.
Plan and administer a training (Sequence of Service) and development program within the Department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development.
Ensure that all Restaurant facilities and equipment are in good working order, clean & orderly. If attention is needed, ensure that Restaurant Manager is made aware of any repairs that are required.
Ensure that all Restaurant opening & closing times are adhered to within the time frame designated to our guests. Dining Room opens fifteen (15) minutes prior to opening and closes Ten (10) minutes after closing time.
Must have a strong floor presence and be present on the floor at all times during meal periods.
Ensure that the Restaurant is set-up before the shift is commenced.
Ensure that all Food and Beverage team are at all times well attired in proper uniform and Company’s pin.
Ensure that breakage and losses of china and glassware are kept to a minimum.
Ensure that proper circulating inventory counts are completed on a weekly and monthly basis.
Check menus and ensure that menus are properly in place.
Assist the Food and Beverage Manager in reviewing and completing the team members’ performance appraisals.
Assist with environmental program and ensure that all lights, Air conditioning units, and other electrical units are turned off when not in use.
Conduct daily and weekly inventory count.
In conjunction with the Food and Beverage Manager, continuously motivate the team.

Qualifications and Experience Required:

Undergraduate Degree in Operations Management, Food & Beverage Management or Hotel & Restaurant Management, Management Studies/Business Administration or equivalent from an accredited training institution.
Minimum of three (3) years’ experience in a similar position.
Customer service, Public Relations, and Supervisory Management training.

Specific Skills and Competences Required:

Strong customer relations and organizing skills.
Ability to work on own initiative.
Ability to motivate, coach, and develop the Restaurant team.
Ability to multi-task and work under pressure.
Excellent interpersonal skills and ability to foster harmonious relations.
Ability to deal effectively with the General Public.
Excellent Team Player.
Ability to communicate effectively both orally and in writing.
Professionalism, integrity, and confidentiality at the highest level.
Good time management skills.

Specific Knowledge Required:

Knowledge of Microsoft Office Suite.
Sound knowledge of the Hotel’s operations and services.
General Knowledge of the Hospitality sector, products and services.

Please Note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application!

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Do you have at least a minimum of three (3) years of experience in a similar position?*

Have you completed any form of Customer service, Public Relations, and or Supervisory Management training.*

Have you acquired an Undergraduate Degree in Operations Management, Food & Beverage Management or Hotel & Restaurant Management, Management Studies/Business Administration or equivalent from an accredited training institution?*

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AC Hotel Kingston - Restaurant Supervisor

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