The Enterprise by IR

ATL Automotive - Junior Technical Trainer

Training - Kingston, Jamaica - Full Time

Junior Technical Trainer

Core Responsibilities:
  • Provide technical support and consultation to the dealers within the region, focusing on product technical problems to achieve quick resolutions to problems.
  • Administer online & face-to-face training courses for Aftersales and Technical staff.
  • Monitor, analyze, and report on the Hub’s performance on key performance indicators for all aspects of training.
  • Support and follow-up with dealers for Technical Campaign execution, monitoring, and reporting.
  • Identify product quality-related issues and provide feedback to appropriate supporting channels and follow up until issues are satisfactorily resolved.
  • Coordinate with relevant departments to improve dealers’ technical competencies and repair quality according to the manufacturer's quality standards and repair instructions.
  • Effectively support dealers' workshop team members.
  • Drive improvements in overall service levels, transactional efficiencies, and cost management.
  • Provide on-site regional technical support and training for dealers when required.
  • Homologation Checks & Follow Up.
  • Ensure manufacturer training targets are achieved.
Qualification and Experience Required:
  • A minimum of 3 years of technical working experience.
  • Training Experience is beneficial.
  • Mechanical and Electrical Diagnostic exposure.
  • Technician certification, Premium Brand Certification is a PLUS.
  • High Voltage Technician Certification.
  • A Valid Driver’s license.
Special Skills and Competencies:
  • Strong organizational and interpersonal skills with superior ability to multitask.
  • The ability to meet deadlines and communicate with precision.
  • Strong written and oral communication skills.
  • Presentation skills.
  • Exceptional Background in the automotive industry.
  • Strong leadership skills.
Attributes, Initiative, and Judgement:
  • Excellent analytical skills with keen attention to detail.
  • Skilled at managing multiple priorities.
  • Self-motivated and a team player.
  • Ability to work on own initiative.
Please Note: Only Shortlisted Candidates Will Be Contacted. Thank You For Your Applications!

 

 
Apply: ATL Automotive - Junior Technical Trainer
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