Appliance Traders Limited - Sales Representative
Ocho Rios & Kingston, Jamaica
Full Time
Sales and Customer Service
Experienced
Sales Representative
Appliance Traders Limited is seeking a Sales representative to utilize communication and interpersonal skills along with effective planning, organization, analysis, and execution to maximize ATL sales and customer satisfaction.
Duties and Responsibilities:
- Solicit sales of all of ATL’s products and in particular, domestic appliances, air conditioning, generators, industrial, commercial equipment, and services.
- Assist in collecting all receivables owed to ATL.
- Investigate all of the customers' complaints and take the necessary steps to rectify them as soon as possible.
- Follow up on all customers' orders secured by you throughout all stages of sales/installation and ensure timely delivery of the customers' goods. In the event of a delay in delivery/installation for unforeseen reasons, the customer must be notified accordingly, estimating a new date.
- Promote the Company's products and promote the Company's best interests at all times.
- Provide ATL with a weekly report of your daily activities.
- Attend scheduled sales meetings and any other meetings that may be organized accordingly.
- Provide and maintain in good order, a suitable motor car to be used in the performance of your duties.
- Comply with the rules of ATL as they exist or as they may be changed or issued by ATL from time to time.
- Participate in all sales training programs to enhance product knowledge and sales techniques.
- Utilize ATL's Customer Relationship Management (CRM) system to track sales, input leads, manage customer interactions, and improve overall service delivery.
- Any other duties which may be assigned.
Qualification & Experience:
Please note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application.
- At least a Diploma in sales or a BSc. Marketing or Business Administration (preferred).
- A minimum of three (3) years of sales and customer service experience.
- Technical background (Air Conditioning or Technical Knowledge) would be an asset.
- Good oral and written communication skills.
- Excellent presentation and communication skills with a passion for sales.
- Ability to work on own initiative and operate efficiently under pressure.
- Product knowledge.
Please note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application.
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