The Enterprise By IR - (Group) Junior Network Administrator

Montego Bay and Kingston, Jamaica

Full Time

Information Technology

Entry Level

Junior Network Administrator

The Junior Network Administrator supports the setup, maintenance, and basic troubleshooting of the organization's network systems. Working under the guidance of senior IT staff, this role assists in ensuring reliable and secure network connectivity across a group of companies.

Core Responsibilities:

Assist in the setup, configuration, and basic support of LAN, Wi-Fi, WAN, and related network environments.
Support the supervisor in gathering data for network assessments and documenting findings.
Help monitor network performance and report irregularities to senior team members.
Contribute to regular status updates on network operations, noting key issues or progress.
Learn to track basic network performance and security metrics under supervision.
Assist in testing and validating network changes, including end-user feedback collection.
Collaborate with IT team members to troubleshoot network issues and enhance service delivery.
Follow project schedules and assist with routine maintenance tasks.
Work with internal and external partners to identify network needs and implement solutions.
Respond to network support tickets and escalate issues as needed to appropriate personnel.
Regularly travel to various company locations across Jamaica, and as required.
Support cybersecurity awareness and compliance efforts within the network team.
Gain experience working with various networking and communication devices.
Maintain regular communication with supervisors to stay aligned with team objectives.

Qualifications and Experience Required:

1–2 years of experience in an IT support or network-related role (internship or entry-level experience acceptable).
Basic understanding of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
Actively pursuing or holding a CompTIA Network+ or Cisco CCNA certification (or equivalent). CompTIA Security+ or other relevant certifications would be an asset.
Willingness to support IT personnel and end users with varying levels of technical knowledge.

Skills and Competencies:

Strong written and verbal communication skills for effective collaboration.
Strong attention to detail when assisting with network tasks and documentation.
Willingness to learn and contribute to identifying and supporting network improvements.
Basic understanding or exposure to structured network design and management concepts.
Proactive attitude toward continuous learning and professional development.
Foundational problem-solving skills and a methodical approach to troubleshooting technical issues.
Commitment to continuous personal development.

Please Note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application.

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Have you gained at least 1-2 years of experience in an IT support or network-related role?*

Do you have a basic understanding of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP)?*

Are you actively pursuing or holding a CompTIA Network+ or Cisco CCNA certification (or equivalent)?*

This notice is provided by Island Routes in accordance with the Data Protection Act of Jamaica. It explains how we collect, use, and disclose your personal information when you apply for a job with us.

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Under the Data Protection Act, you have certain rights regarding your personal information which can be found at https://www.islandroutes.com/terms-and-conditions.

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The Enterprise By IR - (Group) Junior Network Administrator

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