AC Hotel Kingston - Laundry Supervisor

Kingston, Jamaica
Full Time
Housekeeping
Manager/Supervisor

Laundry Supervisor

Supervise processing and distribution of linen in accordance with standard operating procedures in a safe, accident-free manner.

Duties and Responsibilities:
  • To supervise the day-to-day operation of the laundry.
  • To check the quality of processed guest laundry and dry-cleaning work to ensure optimum quality of work.
  • Supervise the cleanliness of laundry and its equipment.
  • Supervise the appearance and conduct of staff while on duty.
  • Eliminate work hazards in the work environment by maintaining safety standards.
  • Ensure washing formula, methods, and procedures are maintained.
  • Conduct regular staff appraisal.
  • Responsible for rotating staff within all sections of the laundry to ensure a smooth flow of operations.
  • Responsible for the training of the new employees and conducting regular training within the department.
  • Capable of performing all laundry functions to provide support when required.
  • Responsible for ensuring daily production is recorded for analysis and future planning.
  • Complete monthly laundry report.
Qualification and Experience Required:
  • BSc. in Tourism and Hospitality Management, Business Management, or a similar field.
  • An advanced diploma or equivalent is advantageous.
  • One (1) or more years’ experience in a similar role.
Specific Skills and Competencies Required:
  • Thorough knowledge of the Hospitality sector, products, and services.
  • Ability to communicate effectively both orally and in writing.
  • Excellent time and stress management skills.
  • Analytical and strong problem-solving and organizational skills.
  • Excellent customer relations and organizational skills
  • Ability to multitask and work under pressure.
  • Professionalism, integrity, and confidentiality at the highest level.
  • Teamwork-oriented.
  • Self-motivated and result-oriented approach to work.
Specific Knowledge Required:
  • Knowledgeable of the Hotel’s operations and services.
Please Note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application!
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