AC Hotel Kingston - Groups Specialist (Temporary - 3 Months)

Kingston, Jamaica, Jamaica

Temporary

Front Desk

Mid Level

Groups Specialist

The incumbent is responsible for ensuring clients enjoy a seamless, memorable experience from booking to execution.

Responsibilities:

Manage group room blocks using Opera PMS and SFA.
Enter rates, rooming lists, billing instructions, and special requests accurately.
Monitor pickup, cutoff dates, and block changes to maximize revenue.

Assist clients with pre-event planning, timelines, setups, and function details.
Prepare BEOs, group resumes, event documents, and coordinate with all departments.
Support onsite event needs including VIP arrivals, registration desks, and client walkthroughs.
Prepare proposals, contracts, reports, and departmental communications.
Maintain client data, leads, and production updates in SFA.
Assist with site inspections, sales calls, and internal meetings.

Qualifications and Experience Required:

1–2 years of experience in hotel sales, events, reservations, or front office.
Experience with Opera PMS and SFA preferred.
Proficiency in Microsoft Office Suite.

Specific Skills and Competencies Required:

Strong communication, organization, and multitasking skills.
Professional, customer-service driven attitude.

Please Note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application!

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Do you have 1–2 years of experience in hotel sales, events, reservations, or front office?*

Do you have experience with Opera PMS and SFA preferred?*

Are you Proficient with Microsoft Office Suite?*

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AC Hotel Kingston - Groups Specialist (Temporary - 3 Months)

Apply for this position